Plumbing reviews in San Antonio, Texas

I was very impressed with this company…when I called I was quickly put at ease even though it was after hours. When AJ arrived he took his time explaining everything and I mean everything. He introduced me to the crew that would be handling the repair. AJ even stuck around to make sure all my questions were answered and made me feel assured that the job would get finished with great professionalism and accuracy. So glad I picked up all!! Thank you again

Today I needed to call a plumber as I was having issues with a toilet at my home. I called several plumbers, but thankfully Simple Service was able to respond faster. Jeremy showed up on time, was very professional and thorough, he also explained everything so I could understand my options. Very pleased with the exceptional service provided by Jeremy from Simple Service, next time they will be my first and only call.

I love this company! They are very honest upfront and professional. All work is completed without cutting corners. I had to call them after consulting several plumbers in the area regarding an upstanders bathroom leak. I was so excited that the first thing the plumbers stated was that they would need to remove drywall to actually visualize my pipes! No other plumber would do it; and I suffered a horrible leak. I am so thankful that they did not cut corners!

Also, they did not make me feel bad that I was doing my own renovations on my home! They were very uplifting and encouraging. They were willing to step in on the parts that I needed a professional, however, they were willing to allow me to take the reins and complete my renovations. I can't say enough great things about this company. And I don't usually write reviews. As a single woman it is very easy and common to have a contractor try to take advantage, by up charging or cutting corners.
But after this experience I truly trust their advice and I trust my home in their hands.

AJ, Jeremy and his partner did an excellent job in fixing our plumbing issues. They took time in explaining things to be done and the repair process was executed perfectly. They were knowledgeable and professional. I highly recommend their service. Excellent customer service and their receptionist was phenomenal!
David Garcia din an excellent job in explaining things for maintenance, cleaning HVAC and draining the water heater. Thank you Jeremy Schwartz for dropping the AC filters!

I was so impressed today when Jeremy came to our house the same day that we were having a plumbing emergency. He was very personable and professional. Jeremy was very knowledgeable and thorough. He inspected everything and gave his assessment and plan to solve the problem. We were already dealing with a family emergency and this could have mushroomed and been just too much to bear. We were so grateful to Jeremy. We will recommend Simple Services to our friends and family.
Thank you so much!

Really great guys! Excellent work! I highly recommend their services. The first bid I received seemed off the cuff and it didn't feel like they cared one way or the other. Simple's guys dug a 17 ft tunnel under my house to fix a broken pipe and were happy and friendly and laughing as they did the work. The ladies in the office were also great! Also friendly and provided amazing customer service. I can't say enough good things about this company.

Jerel was absolutely fantastic! He talked me through the entire scenario of why my water heater broke down and thoroughly talked me through my options for a replacement! He did the job in a timely and professional manner and I highly recommend he in and Simple Service for all plumping needs

I found Simple Service looking to fix a burst pipe. Tristan made the drive and was up front as soon as he got here. Excavation was required and price was set for that before we went any further. That price was fair and included in total cost once the actual problem was found. Quality is great. Prices up front. Repairs done on the same day. We found our plumber for life. Thank you Tristan and team!!!!

We had great service from the time of making our appointment with Serena to Jeremy, David, and Jerel making the repairs. They were extremely good. In addition, the office stayed in touch to provide updates. I highly recommend this company.

I called needing a leak check done due to a high water bill and spoke to Ms Ansley who was very knowledgeable and able to send a tech out within a couple hours. Jeremy and Mike were the techs that came out and their professionalism and knowledge was exceptional. They explained everything perfectly and made sure that we were well informed of their findings and explained everything amazingly well. I can't say enough about their level of experience and concern for our needs. Their pricing was great and I highly recommend Simple Service for all your plumbing needs.

Tristian and Jerel did an excellent job repairing our leaky tub handle and installing our new shower valve. They took care of us, were fair and honest while explaining about the repair we needed, and made it such an easy and pleasant process from beginning to end. We couldn't be happier with their service. Thank you so much guys! We definitely know who to call for all of our plumbing needs in the future.

Tristan has done two major projects for me now and he is fantastic. He communicates well and is the perfect balance between professionalism and friendliness. He also didn’t mind my questions meant to educate myself as a homeowner. His work ethic is top notch and his pricing is more than fair. I am retired military and a public schoolteacher and as long as he is in business he will have my business.

Jerel, AJ, and Adrian were amazing, friendly, and knowledgeable. They were quick and responsive to install our smart water shut-off, whole house water filter, and softener. The completed job was very professional and functional. Highly recommend Simple Service Plumbing and this team for any of your needs.

I called Tristian Garza to come place a mother board on my water heater. He was a kind gentleman. He had some difficulty installing the mother board and said he would come back next week to try again when he could contact customer support… that was about a month ago. He canceled on me several times. We had an appointment set up for last week and he did not show. The woman who was scheduling the appointments was no longer returning my calls or texts.

The next day when Tristian didn’t show up, I received a called from some gentleman named Tito. Tito explained to us that they no longer do plumbing services as of last week??

I already paid for labor and parts weeks ago, and my water heater is still not fixed. I haven’t been able to use my water since the last time Tristan showed. I was very patient with this company!!! I would not recommend this company to anybody and will be making sure to tell family and friends to stay away!

AJ, Jeremy,and T2 really did an excellent job. They were very knowledgeable of their work. They were also very professional and personable. We were very glad that we called them for their service.

I can't tell you enough positive things about Adrien and Simple Service. They truly made it a low stress process. We had a leaky drain pipe under the bathroom sink. He was able to come out within a couple hours and tightened up the hose for me. We really appreciated Adrien's honesty and fairness in his recommendation and pricing and would therefore highly recommend him. It's refreshing to know there are honest people and companies. We own a couple rental properties in San Antonio and will definitely call him the next time we need service. Thank you again!!

I used this company due to a faulty water heater. Tristian and his crew came out and he assured me that they would handle the entire process. They would handle the plumbing and he brought in another entity, American Restoration to do the repairs on property loss. They did what they called a packout. Packed out two bedrooms, formal dinning, kitchen, bath, breakfast area. My house is empty. This happened June 9th. Come to find out, Simple Service Plumbing went outta business, I have no clue where my furniture, belongings, are. Per the restoration company, they are taking over the mess that Simple Service created they are trying to get Tirstian to tell them where my belongings are stored and trying to get Tristian to give them the key to whatever storage my belongings are in. So now I have an empty nonfunctional house and no one can tell me where my things are or if I am even getting them back. If they truly went outta business I can certainly understand why. Simple Service is/was a NIGHTMARE. Do Not use them or any company associated with them.

Mike and Trevor were incredibly professional, respectful, and friendly throughout the visit. They took the time to clearly explain the issue and made sure we understood everything. Their communication and demeanor were top-notch, and we really appreciated how helpful and courteous they were. Highly recommend their service!

I got home from vacation to find my AC broken, and the house 91 degrees! I called Roadrunner because I know they are a neighborhood favorite, and they did not disappoint. I called around 4pm and someone came by 6pm that night! Robert was extremely kind and professional and was able to fix the issue. Roadrunner deserves their great reputation.

Great company to work with. Had several things done at the house and the tech was kind and helpful, keeping me posted on all the work. Then, when my hot water heater was out (the gas had been turned off because of the work being done) the owner of the company came out that night at 10:30pm to get it turned back on! Above and beyond. Plus, you actually get a human on the phone, not an answering service. Great all-around company.

We hired Roadrunner to complete a pinpoint drain line test to find a leaking pipe in our foundation. Roadrunner was unable to find any visible signs of a broken or leaking pipe, located an area they claimed to be causing a complete failure. They were unable to isolate the area in question accurately, and decided to move forward with stating this was the area of concern and would need excavation work for the repairs. The test was inadequately completed and after thousands of dollars spent on excavation work, it was discovered the damaged drain line was on a completely different side of the house. I'm sure they are great at unclogging drains, but at their exorbitant pricing and unwillingness to stand behind any sort of "warranty or guarantee" I would HIGHLY recommend finding any other licensed plumber in the area.