HVAC reviews in Oklahoma City, Oklahoma
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Ramiro Rocha from TruClimate Heating & Cooling provided excellent customer service. Went in for my seasonal tune up and tested everything out. Will definitely use this company again
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It started when I called the lady that answered my call was so professional and nice. I believe her name was Darlin (what a cute name )! However I knew after talking to her that I was going to use their service . Darlin made my appointment for Saturday when I would be home. When John got to my house 15 mins early he had his mask and gloves on and made sure not to touch anything other then my ac. He also made sure he stayed 6 feet away from me or my dogs . How nice and professional that was. 1,000 stars
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Michael, went above and beyond to make sure everything was working properly before leaving my house. It was extremely hot and he did an absolutely amazing job!! We appreciate him so much!!!
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True Climate fit us in quickly for AC maintenance, then came back immediately when called 2 days later for an unrelated service. They were professional, responsive, and efficient! I would definitely call them again.
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The guys at True Climate were awesome. They showed up on time and were very friendly and knowledgable. Wasn't sure if I should spend the money on a tune up for my AC, but I'm so glad I did. I've used other HVAC companies before, but True Climate is now my go to!
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Shelly and all the folks at True Climate are fantastic. They’re VERY prompt with all communication, great professional people and pricing is very reasonable for the top notch service you receive. You wont find a better company for all your HVAC needs.
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I called on a Sunday during the coldest Winter we have had in a long time. Darlyn was awesome and sent someone the same day to look at our heater that was not working. The weather was awful but the technician was on time and very courteous. He was able to keep our unit running until the replacement part came in a couple days later.
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I give this company 5 stars ⭐️. My heat went out in my home due to the “Winter ❄️ Snowstorm,” so I gave True Climate Heat and Air a call. Thankfully we were able to have service provide in less than 4 hours which was record-breaking time. The technician called ahead to let us know he was on his way and when he arrived, he was very professional and even took the time to explain the problem. In less then an hour, we had heat again!!!! We will definitely give True Climate Heat and Air a call the next time we have any challenges with our heat or AC.
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I have been with True Climate for 3 years. Their service, counsel and ALL employees and technicians have been stellar in every way! The yearly service plan is helpful, also! I am grateful to be their customer!
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I used True Climate Heat + Air to install two brand new Trane HVAC systems in my home after converting from electric to gas. They were wonderful to deal with before, during, and after my entire transaction. I have talked to Shelly so many times on the phone that I'm surprised she hasn't blocked my calls. She is always pleasant and answers every ridiculous question I have. She also helped me fill out all of my rebate forms which saved me almost $4,000.
I even recently called them again late on a Friday night in the middle of a rainstorm thinking I had a problem with a vent that was installed on the roof that was leaking and they immediately sent Francisco out to my house. I was embarrassed to find out that it was an old plumbing issue completely unrelated to their work and they didn't even charge me for the late service call. First class service at its finest. Thank you True Climate! -
We had an excellent experience with Boyd from True Climate. The company was able to come out same day on a Saturday. Our AC was not working and it was over 90 degrees in the house. Needless to say they are champions and helped improve our weekend by getting our AC back up and running.
I would highly recommend True Climate and will use them again if I need help with our AC. -
I highly recommend True Climate. The whole process was very professional. The receptionist was very helpful in getting my appointment scheduled. Service technician was on time and completed the work in a timely manner. I have used them now for multiple properties and would recommend them to anyone. You get a text message when the technician is on his way so you don’t have to sit around waiting on someone to arrive. Thank you True Climate! A++
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Exceptional service at a fair price! Boyd and his crew will honestly discuss options, balancing cost and quality, to help you make an informed decision. They are meticulous but timely. I definitely recommend these folks!
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After 5 different HVAC contractors over the course of 2 years, True Climate is the real deal. The tech’s are experienced, knowledgeable and really care about problem solving rather than trying to get a “sale”. Highly recommend this group!
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True Climate did an excellent installing on our new Heat/Air units. Great price and went above their job installation by correcting existing duct problems. We highly recommend True Climate Heat/Air company. Raymond Frizzelle 07-05-2024
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I don’t write many reviews but thought this was worthwhile…I wanted to express my appreciation for the work you and your team did at my house. When we were having some cooling issues this week I called your office around 9:30a and by 1:30p the technicians were on site. The men were knowledgeable and professional, and quickly diagnosed the problem. By 2:30p we had ICE COLD air and everything was working as it should. I appreciate the quick response and would recommend True Climate to anyone needing fast and friendly service. Thanks again!
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It is the summer of 2022, and the temperatures have been 100+ for the past couple of weeks. Well, my AC decides this is the best time to stop cooling. True Climate is the first company that was able to come out on a same day service call. Called at 8:00am and the tech was at the house by 2:00pm
Shelly answered her phone quickly and was able to schedule her technician (Boyd) later that afternoon. The tech opened up the condenser and immediately recognized that the start capacitor was bad. He replaced the capacitor and the unit immediately started working normally.
Now this company could have told me that the 20+ year old unit needed replaced, but they did not. They fixed the minor problem and had me cooling again less that 30 minutes after arriving. Great value (and offers a 10% military discount), fast response and great corporate ethics.
Thank you, True Climate Heat & Air! -
I manage rental properties in the metro area with our targeted audience being 62+ seniors. Darlyn at True Climate has been such a wonderful asset to our company, always making sure our elderly tenants are warm in winter and cool enough in the summer. Their technicians are knowledgeable, patient, and never mind explaining to the tenants when they have questions. Fast service and Top Quality. We won't use anyone else.
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Thank you, True Climate, for your honesty and trustworthiness.
I recently sought a second opinion from True Climate after being advised by another heating and air conditioning company that I needed a completely new unit. True Climate's assessment revealed that my existing unit was in good condition and only required a valve replacement. This timely intervention resulted in significant cost savings for me.
I am grateful to True Climate for their expertise and integrity, which prevented unnecessary expenses and ensured my continued comfort during the hot summer months. -
Dear True Climate and Air,
I am writing to express my gratitude for the exceptional service I received from your company. Recently, I was informed by another HVAC company that my air conditioning unit had a leak in the coils and required a complete replacement. However, when I contacted True Climate and Air for a second opinion, your technician conducted a thorough inspection and assured me that there was no leak. Instead, he performed routine maintenance and servicing on my unit, which promptly restored its functionality and provided me with a cool and comfortable home.
I am particularly impressed by the honesty and integrity displayed by your technician. Despite the potential for a significant financial gain by recommending a new unit, he prioritized my best interests and provided a cost-effective solution. This level of professionalism and customer-centric approach is truly commendable.
I would like to extend my sincere appreciation to True Climate and Air for the outstanding service and exceptional value you provided. I will gladly recommend your company to anyone seeking reliable and trustworthy HVAC services.
Thank you once again for your exceptional work.
Best regards,
Manny -
True Climate. I must complement Doyle; he came to my residence, fixed my cooling system so quickly, and was a pleasant person. I must say he's a down-to-earth, honest guy. You should be proud of him as a nice person who explains things thoroughly. I would recommend this company to anyone. Doyle is a complement to the company.
Thank You.
Kathleen Scott.