HVAC reviews in Oklahoma City, Oklahoma
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Gober H&A is great. They are trustworthy, reliable, prompt, efficient and effective. Michele in the front office is a pleasure to deal with, as is Jason, my technician. Highly recommended.
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Gober Heat and Air put in a brand new AC/Heat Unit in my home and did a tremendous job. This a Ruud/Rheem 5 ton unit and is a slimline unit. These are pricey, but I feel in the long run our home will benefit. As for service Gober Heat and Air follows through on any units. Previously we had a Bryant/Carrier. Was put in by builder and their ac/heat contractor. I’ve learned builder subs are not very good about servicing once their product is in. Gober has been servicing our Bryant’s/Carriers as well. It was time to put a new one in and that’s why I went with Gober Heat/AIR. CHRIS provided detailed information about their systems prior to us making a decision. Chris Gober and team THANK YOU.
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Jason was amazing. He kept me appraised while he was doing the work. He was such an expert it was easy to trust him. We were back down to 69 degrees from 83! He told us how long it would take and he was spot on! I will always use this company. Their price was very reasonable!
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Grover was able to come out pretty quickly on the same day and handled everything to get our A/C back in working order. The tech was really knowledgeable and friendly and the company was very communicative. Definitely recommend!
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Great personnel from start to finish. Very competitive pricing with quality service. Several different issues addressed by Gober at our home from simple HVAC maintenance to full system installation and they have done a great job every time.
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Good service friendly service.
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These guys always do quality work
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Almost ran us off the road, not paying attention while driving
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To early to completely review but follow up on setting an appointment was great.
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Very quick and professional at taking care of costumer. And cheaper compared to quotes that I received. 5 star service.
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I want to thank the 2 men that came to help us when we were stranded and ran out of gas. It’s embarrassing enough, but I do have to give out props for your kindness. Thank yall so much!
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For our AC repair, he showed up even earlier than we expected and fixed the problem quickly and efficiently and charged a very reasonable rate.
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Very professional, super helpful and helped us fix our geothermal on a better price than anyone else.
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Very helpful & trustworthy. This is DEFINITELY the best place to call for geothermal units. We found out the hard way that other companies that claim to be “experts” on these units are anything but.
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I have residential geothermal HVAC and my A/C stopped working. The technician (Zack) came Saturday night almost at midnight. Zack found the problem quickly, and he had a replacement capacitor part in his van. $271 for a midnight weekend repair, including the part.
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Chris Ellis has all the right people to provide customer service that few can deliver today. We have had a couple of service requirements in 7 years, but their 24/7 tech hotline has enabled us to stay comfortable 99.9% of the time, and if a service call is required they set a time, ID the problem, and fix the issue immediately. Trent, thanks for keeping us cool!
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I built my present 5000 s.f. home 20 years ago. I wanted an efficient comfortable home. I built a complete GEO Thermal home with geo heated floors, geo heated domestic water, and geo a/c. I used the equipment and advice of the Comfort.works team. Chris Ellis and Wes Wostal gave me advice on equipment and design. I have been overly impressed with the total package. Comfort.works advice, equipment, installation and follow up have been excellent. I couldn't be more pleased. Comfort.works are top notch professionals.
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The staff here is so incredibly professional. Josh responded quickly to my AC issue. They've always been very fast and professional. Not ridiculously expensive either. They got my unit's problem fixed very quickly.
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GEOTHERMAL SYSTEM INSTALL A company is only as good as its leadership and people. The craftmanship and skill of the workers is just as important as the best equipment. This is what makes Comfortworks the best choice for a geothermal system installation. Chris, the manager/ president provided excellent leadership and hands-on supervision. The drilling crew was hardworking and dedicated. Their skill and speed was awe inspiring. Ronnie is a master electrician, excellent system troubleshooter, and problem solver. Andy and Manny did a great job installing ductwork, and they were friendly and fast. There were a few glitches and annoying problems along the way, but thanks to Comfortworks' excellent customer service, all is well. The system works as expected, and I'm saving money and saving the earth. Thank you, Chris. You and your crew deserve kudos for professionalism, skill, and work ethic. I recommend Comfortworks for geothermal installation without hesitation. Thank you all.
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WORST PURCHASE WE HAVE EVER MADE!
First of all, I want to share this little tidbit of information from Comfortworks’ website, because, unfortunately, we did not learn about it until it was too late—
“100% Satisfaction Guaranteed! If for any reason you, the original purchaser, are not satisfied with your ClimateMaster Geothermal Heating & Cooling System, we will repair the problem to your satisfaction or remove the ClimateMaster products and refund the purchase price, subject to Conditions and Limitations. This guarantee will remain in effect for one year after the original installation date.” HOPEFULLY IT WILL HELP SOMEONE ELSE!
Installation of our geothermal system was completed on 08.10.16 and we had our first system error on 08.13.16. Since that time, we have had issue after issue and it has never run correctly. We have had 27 documented service calls (19 of those within the first year) and countless phone calls. At first, Comfortworks was quick to come out for service calls to try to fix the various problems. As it became apparent that it was a bigger issue, they started deflecting everything to ClimateMaster and communication has been sporadic.
In June 2017, we voiced our concern to Chris Ellis, Vice President Comfortworks, that we were approaching our one year anniversary. Comfortworks assured us that we were backed by a 10 year ClimateMaster warranty. (There was no mention of the 100% Satisfaction Guarantee that is at the bottom of one of their web pages and it is not mentioned in their quote or contract agreement). Comfortworks stated that they were working with ClimateMaster to get our unit repaired/replaced.
When the representatives from ClimateMaster and Comfortworks were on-site to troubleshoot, they assured us that they would take care of the issue and get things resolved. However, once back at the office, phone calls and texts would go unanswered.
Fall 2018, ClimateMaster dismissed our claims and said that they were not going to do anything else to resolve our issue. In December 2018, a Comfortworks senior technician was on a service call, at another location, and observed the same type of failure. In his words, “Everything was running along nicely, then suddenly the blower stops and very quickly turns back on and ramped up. It is the same system as yours and manufactured around the same time.” Comfortworks admitted that this was in fact happening. When Comfortworks contacted ClimateMaster about this, they finally agreed to replace our air handler and a control board; but, they are requiring us to sign a “Settlement and Confidentiality Agreement, and Release” before they will perform the warranty work. We refuse to sign the agreement due to the fact, that the warranty does not state that there will be additional terms added in order for the warranty work to be performed and we refuse to limit our rights as a consumer.
After this ultimatum from ClimateMaster, Comfortworks has not contacted us nor attempted any resolution or refund for our problematic system. As the contracting installer, Chris Ellis, VP of Comfortworks, should have made this right instead of deflecting everything to ClimateMaster. -
We love having a geothermal system at our business. It runs seamlessly and very efficiently. We have used Comfortworks for maintenance from the beginning (several years now) and we are always impressed with their knowledge, professionalism and customer service. We appreciate them and would highly recommend!