HVAC reviews in Oklahoma City, Oklahoma

Mike Boyle came by today to complete my plumbing inspection. He was very friendly and professional. He quickly fixed some minor issues and was thorough. He also gave me some great information regarding my plumbing and water.

HVAC technician Gary Guffey, inspected the system, done exceptional job explaining what my system needed. Gary's very professional, repaired what was needed in a timely manner. I highly recommend Gary Guffey.

Our furnace broke late at night. They came first thing in the morning and had the entire system replaced within 24 hours or so.

The techs and sales folks are incredibly kind and professional. The pricing is really fair and they do offer financing at a fair rate.

I would recommend these folks to anyone.

Heat was not working. Estimated time to arrive 12-4pm. It was 9am. Tech came out at 9:30am. That in itself is impressive. Gabe was very professional and quickly found the issue in both units. Cleaned and repaired by 11:00am. All of this done before the estimated time of arrival. We use Gordon’s and will continue to use them for maintenance and upkeep. Always nice to know you can count on them to do a great job and not overcharge. By the way I was home by myself at the time and felt completely safe. In this day and age I feel that is very important to note.

Jeremy put the finishing touches on the ceiling ductwork conversion and heat pump install today. He is so knowledgeable and informative you always know what is going on. He left the house and garage perfectly clean which is greatly appreciated. He had an apprentice named Daniel who was also very friendly and kept things clean. Gordon’s employees definitely work with high standards.

Jimmy Stingley did an incredible job as usual. We've had him out with Gordon's before and he always delivers. He installed some local water cutoffs in our bathroom and they work great!!

Gordon’s sent out Jimmy Stingley very professional and nice guy fixed my problem in less than 5 mins did a great job

We had our HVAC system maintenance done this stormy morning by Hernan, and he did not let the weather deter him from getting the job done! He was prompt and courteous! He let me know exactly what he was planning on doing, and when the job was finished, he let me know everything he did. He then sent a detailed email describing what was done, with pictures. We are happy we are with Gordon's with service like that!

I felt Herman Hernandez did the best job of all the technicians that have serviced my units. They have all been excellent but Herman was exceptional. He went into the unit, first time its been done because of complications of getting into it, completed service very efficiently. Thank you
Charlene Dickerson

Michael was fantastic! He was professional, friendly, and clearly very knowledgeable. He took the time to explain what needed to be done and completed the work efficiently and cleanly. I really appreciated his honesty and attention to detail. Gordon’s Service Experts are lucky to have him—highly recommend Michael for any plumbing needs!

Had a leak just before contractors were scheduled to replace tile in a bathroom. Very responsive and quick to resolve the issue. No more leak and looks great. Mike Boyle provided a great explanation of the issue and friendly service.

We had our plumbing serviced because we have a water softener and tank less water heater. Our plumber was Michael Boyle. He was polite, courteous, and did not daudle. He didn't find problems that weren't there. We pay 14.99 a month for an advantage plan so we can get this done twice a year. We have always been happy with Gordon's Service Experts.

I needed plumbing service for my back yard spigot. This place answered in no time for same day service. Michael Boyle was sent to repair my spigot. He was great! He worked through my dogs barking and my kids arguing. He interacted with my kids if they asked him questions. He was quick and knowledgeable. If I ever need any major plumbing work, he’d be my plumbing guy!

We had Michael Boyle provide repairs for a leaky valve and water inlet under our bathroom sink. He was very quick and professional. Answered all of our questions too. Highly recommend Michael as a plumber and Gordon's in general, as we have been using them for many years and they do not disappoint!

Gary was absolutely amazing, we have a new furnace with Gordon’s installed Jan 2024, he came out today for our annual maintenance. From inspecting the unit, to cleaning and replacing filters, he did a phenomenal job. Would highly recommend, professional, timely, and all around great to work with. At the end he sat down and explained everything he did and let me know we are good to go for next year!

Mike B. helped with tankless water heater maintenance. The service and entire experience was great. He showed up on-time and finished on-time. Cost was as low or lower than the 4-5 other plumbing services I contacted.

Mike also provided a lot of help and guidance on a future, large plumbing project I have planned. He was super helpful and informative.

Overall it was an excellent, easy experience. Will be using Gordon's for a major plumbing project for a renovation we're doing and annually for ongoing water heater maintenance. Highly recommend.

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UPDATE: Called Gordon's for a new, separate issue shortly after I used them the first time. Our toddler threw a toy in the toilet, leading to a clog. Mike B. helped out again. He showed up within the appointment window, guessed exactly what the problem was, and cleared the clogged pipe in a couple of minutes.

Great experience, friendly service, and a fair price. I was especially impressed with the response time given the recent cold snap and frozen pipes in OKC. Very happy to use Gordon's and will use them for all plumbing services.

Today Gary showed up at my house to do my annual maintenance. I’ve been using this company over the past year and it has definitely had its ups and waaaay downs unfortunately. However, today Gary was very professional, had great communication as when he would arrive and what maintenance he would be performing. Happy to see the company is hiring some good people with knowledge and good customer service skills.

Even though we purchased the Dave Lennox top of the line Signature Series "25 SEER" HVAC unit, it has continually leaked condensation down into the overflow drain pan and floor since 2021 when installed and has progressed more and more each year...and the last couple years leaking so much onto the attic floor(see attached photos) that it is producing mold with the continuous moisture dripping onto the floor. Last year it had collected so much condensation, it was running down into the distribution ducts and collected in the ducts. The tech's that came out last year, were just going around with their knife's and poking holes in the bottom of the ducts and letting the water just drain out onto the attic floor, and on down to the ceiling on the drywall. Yes, hard to believe I know. They had replaced three of the 5 condensation soaked ducts last year and I had called again this year in early June to have them come out again and see if they could once again look at solving the issue of the condensation, and the non-experienced technician who showed up and spent three hours on the phone with various technicians finally just said "I'll have George come out next Monday"..."he's the only who's been with the company long enough to know what's going on and what the problem might be". Well...we waited until the next Monday...then waited the following Monday...then the next two following Monday's and no one ever showed up or even called to let us know if we were even on their schedule! Finally, after giving up on the first contact made with the company this year, we called again last week and the two tech's who showed up did nothing but kept asking who I had my "maintenance contract" with several times! I let them know I've spent an entire 37 year career in mechanical in aircraft and home maintenance and quite familiar with basic Filter changes, outdoor condenser cleaning, air handler evaporator coil cleaning, etc. that's required with routine HVAC systems. The lead technician "Justin S." had a smug greeting from the time both of them arrived and neither had a friendly disposition, smile, or greeting from the very moment they arrived and just appeared that I was just another problem they had to deal with for the day. I let them know a couple times when we were at the unit in the attic, that my mother owns this exact same "Dave Lennox/25 SEER) unit and purchased 8 months before we purchased ours and that's the reason we went with it, as she has had no problems whatsoever with her unit, and her home is only 155sq ft larger in size than ours and she has experienced none of these condensation issues that we have on her attic unit. Her home has the same roofline eve vents, attic floor insulation, and runs her AC temps colder than we run ours. The tech's just looked at the condensation issues and acted like it was just problems they didn't want to deal with and said they were leaving. I immediately got on the phone with the service line and tried to keep the guys there until I could get some kind of help from the main office before they left, but the office just said to let them leave and they would work it out. Well...now they say they're not coming back out to get the issue resolved. Denying warranty work and pocketing all the money you've spent on a new $21K HVAC system is obviously their primary way of doing business...can't imagine what they're doing with other customers. The company obviously doesn't care and when multiple technicians tell you they only have one "older guy" who can help troubleshoot or resolve the problem, you came sum up the whole situation as lacking any long term sound business practices.

Update 9/11/2025....as you can see the "Owner" responded that someone would get with me to help the situation.....no one every has. Another indication of more of todays "No Customer Service" at another business.

I’ve always had wonderful service from Gordon’s! Their local office staff is friendly and very knowledgeable of how to get you on the schedule quickly and affordably. The service I received today (11/18) was heater routine maintenance. My tech - Jose O. - arrived in the time window, and he texted updates on his arrival very timely. He was super professional in his presentation and explanations. He got my maintenance done quickly, and he did a wonderful job of telling/showing me what he did. His recommendations for maintenance (beyond what my contract covers) was very helpful. I’d gladly have Gordon’s send Jose back for any additional maintenance or repair.

(I’ll note the price shown in this review is roughly half of my maintenance contract overall.)

So dependable and great at what they do!

They had the heater fixed in about half an hour and it was way less than I thought it would be!!