HVAC reviews in Oklahoma City, Oklahoma

Brian the tech was on time and professional, he discussed all recommendations and we also talked about replacing the unit with new! Very pleased and not pushy about buying and replacing now. Very understanding that this is a big purchase and needs time to research other options!

We have 2 units and I chose Suntech because they had a promotion to do the annual maintenance on our heaters. Brian was the tech who came and he was very thorough and professional. I was very pleased and will use them again.

Suntech is who I will call if I have any issues from now on. Our service tech, CJ, was extremely polite, he had a smile on his face the whole time he was here.

Suntech was recommended to me by a friend and I would recommend to my family and friends also.

Jace was extremely friendly. He knows what he is doing. He explained everything during the process of installing a tankless hot water heater. Verry happy with the work and the heater.

Xavier was VERY unprofessional! He and his partner walked off the job before it was done because he wasn’t aware of the entire situation. When I made the call to his office to confirm pricing, he packed up his tools and left without saying another word to me. He said the price I told him I was quoted wasn’t on the ticket which was not my fault. Absolutely ridiculous how he treated me! When I was calling his office he was mumbling something with his partner and decided to go. Instead of being professional and talking to the customer to see what the office said, he drove away before I could tell him what I found out. I will be telling EVERYBODY about this experience AND posting my experience on social media so they will know to not use this company. I’ve had good experiences in the past, but this one was HORRIBLE!! I was told by another tech Thursday about how much better the company is and I don’t believe him because of this situation. A manager apologized to me for what happened, but this tech was rude and disrespectful. Something needs to be done about how he treats customers.

Suntech claims to be a small company but they have the same prices as the giant companies. Adelmo was very polite and informative. The negative review is for company not technician! Prices are too high! Adelmo got the heat back on, on a very cold day which I was so appreciative of! However, we paid a small fortune to replace a fuse that was probably less than $5. I would have been fine with that for the quick service, however it just kept stacking up! When reading the invoice the diagnostic of the part they changed is in the description but then I was also charged a diagnostic fee. Adelmo explained that there was an another part that was failing causing our problem and quoted us a price to repair it the next day. Adelmo quoted a price that was at least 8x the cost of the part. I called a different company that went and evaluated the unit, they replaced the part Adelmo recommended but for a fraction of the price! The second tech was shocked that they even charged me for a fuse. I probably paid 50x their cost of a fuse plus their service/diagnostic fee. I won't use suntech again due to the price gauging.

Otha has been excellent to work with. This is the second time he’s visited to diagnose and repair our geothermal system, and both times he’s been professional, patient, and extremely knowledgeable. He took the time to thoroughly diagnose the issue, explain what he was seeing in plain language, and made sure not to recommend any costly repairs unless he was confident they were truly needed. His customer service and expertise really stood out, and I appreciated his honesty and thoughtful approach. Highly recommend Otha and his work.

I had the $29.95 check on my central heating unit today. I was impressed by the thorough job that was done for that price. I especially liked the photos of a couple of things that they suggested for my system. That made it easier for me to understand. They did not pressure me to have the work done, which is unusual in my experience. Chandler and Otha were very professional and friendly.

Suntech replaced our AC unit 5 years ago and have done our tune ups every year. Chandler came out this year and did a great job explaining everything he discovered and what he fixed. 10 out of 10 recommended Suntech! Ask for Chandler if you can!

Zachary was very professional and extremely knowledgeable about his job. He communicated clearly and made sure to answer all my questions. After reviewing everything with me and confirming that I had no further questions, he completed the invoice. I really appreciated his thoroughness and professionalism.

Kerry was fast and efficient and did a thorough job at checking our heating system to prepare for winter to include changing the filter. He also checked our attic, duct work and insulation and made suggestions for improvements. Thank you Kerry!

Keri was very helpful with troubleshooting our system. After discovering the problem, he offered a few options and we chose to purchase a new unit. The techs arrived on time for installation, were courteous, worked efficiently, completed the task quickly and left the entire area neat and clean.

Our HVAC tech Charles came out and did a great job working on our units. Prompt and professional!

Chris was fantastic. The service was prompt, quick and professional. I highly recommend him and the company for all of your HVAC.

I was impressed with our technician. He was honest with us, gave us good advice, and left with a genuine smile on his face. The system was great too, it texted me with his location when he was on his way to my house. I’ll definitely work with this company again.

I appreciate how quickly OK-HVAC responds to me as a client. They have updated our duct work, blown in insulation in our attic, and helped tremendously with the air flow of our home. I am very glad to have found his company!

We called them yesterday, on Monday, and they showed up on Tuesday with a temperature of -1° windchill outside and It was sleeting. They diagnose the problem as a faulty blower fan on the heater. They were able to patch it back together until we can get the new part. I never would’ve expected them to show up under these conditions. Fantastic service!

Charles gave excellent service very friendly and efficient!

The process from scheduling to the arrival of the tech (Charles) was a breeze. Company kept me informed of my appointment window and even let me know 30 min before that tech was on the way. Charles was very knowledgeable and professional. He checked everything thoroughly and even explained to me issues along the way. Will definitely use this company again and will refer to anyone that wants any hvac work done

Granted the HVAC system is only a year old but when I need something fixed their are very responsive. They did install the unit and I don't expect problems but its good to know they stand behind their sales

Guys came out as scheduled, found the cause of our issues and resolved them quickly. Now all the rooms are the right temperature and my office is no longer a sweat box compared to the rest of the house. Update as the heat progressed above 95F the one hot room returned. The tech troubleshot the issue to a poor design plenum, quoted 7500 to replace the plenum and install mechanical dampers. After spending 15K on the replacment and minor rework to the existing upstairs unit I thought that was too much to fix one room. Fast forward to two weeks ago. The fan blade on the outside unit came apart and caused the unit hop across the pad and bang into the house (Thursday). It happened after 5pm so I call to put in a service call, the answering service said they would return my call in the morning. Friday I called at 830am to check on the status of the call, I expained what the issue was and they started sourcing a new fan blade. I started trying to find one as well just in case there was an issue given it was 85 in the house. They called late Friday and said the best they could do is get one on Monday and install it. I told them I found one and overnighted it to the house for Saturday, fyi not cheap for that shipping. I said I would install it on Saturday and if it works I will let them know. I installed it and it fixed the issue. They came out the following Thursday to inspect the unit and document the damage to the unit from the blade failing. After they left I was wondering where the replacement fan blade was so I could have a spare, they said they can't give me the spare because they can't file a claim with Amana becuase I already fixed the issue. I said well, then come out and replace the blade I installed with theirs and I will keep mine as a spare. They said they can't do that either. So the resolution is they are sending me a check for 125 to reimburse me their cost of a blade purchase and they no longer want to do business with me. If they were worried about a homeowner doign maintenance on the unit and voiding the warranty they could have come out to the house on Saturday when the part arrived and installed it themselves. I sent them the tracking number on the part so they knew when the part arrived at the house. Please understand they are nice people we just disagreed on the customer service support between what I expected of a new unit installed and how to support it when it fails.