HVAC reviews in Austin, Texas

This is one of the best comapny out there for plumbing , heating, and cooling Systems. Very fast, reliable, and honest. They sent Joseph to inspect my house and this guy, in addition of being a gentlemen, he did and excelent job explaiiing all the procedures he was working on. Everyting was transparent. I trust them wholeheartedly.

To the Management Team at Stan's Heating, Air, Plumbing & Electrical,

As a local property management company, we have utilized your services for several years. We consistently find your technicians to be knowledgeable, professional, and respectful.

In particular, we would like to commend Sam for his recent work. He explained the HVAC system thoroughly and ensured we felt comfortable with the necessary repairs. Sam is reliable, professional, and truly an asset to your company.

Best regards, Golden Blaze Austin

The Stan's team Nate and Axel did an excellent installation job on my new HVAC unit. They answered all my questions and educated me on my unit. Very friendly and professional. Can't forget about John the Project Manager who came out and walked me through the process and what I needed.

Booking the appointment with Stan’s took 3 attempts including booking it online then calling their service. But Gabriel Edwards did a great job of installing. He let me know he was coming and installed the new hot water heater that day.

I had my main sewer line clogged up all the way in my home. Gabriel Edwards came out on a Saturday evening after 8pm to un-clogg the pipe... He informed me that he had "felt" a pipe separation during the snake clean out and proceeded to proactively schedule a follow up appointment for Wednesday the next week. Sure enough his "feeling" was correct, because when he put the camera down the line there was indeed a separation of the PVC pipe. After quoting me for the repairs, he proceeded to show up every day for the next 3 days on point. He was punctual, courteous, professional and informative in his every interaction. Gabriel and his crew did a fantastic job at digging and replacing the damaged PVC pipe that was causing the issue. During our interactions he informed me that he had a wife, a kid, and that his wife was expecting to deliver twins within the next 2 weeks. Given all that, he never once de-prioritized my repair and always presented a professional presence. I can't thank him enough for getting my issue resolved. Would definitely recommend him and Stan's for any plumbing work needed in the Austin area. Thanks Gabriel Edwards!

I had Michael Watson come out and diagnose my HVAC system. He quickly diagnosed and solved my issue with my heat pump. He easily explained the issue I was having and made it easy for me to understand, which was really helpful for me! I had a great experience with Michael and will definitely be using Stan's again!

Conner Link with Stans Plumbing did an outstanding job servicing my Navien tankless water heater and repairing my kitchen faucet. He showed up on time, came prepared, and clearly knows his craft. He walked me through what he was doing with the Navien, explained the maintenance process, and made sure everything was running properly before he left.

The faucet repair was just as impressive. What I expected to be a bigger issue turned out to be a straightforward fix because he diagnosed it quickly and handled it efficiently. No guesswork, no wasted time.

It is hard to find someone who combines technical skill with professionalism and clear communication, but Conner does exactly that. I would not hesitate to call him again and would confidently recommend him to anyone needing plumbing or tankless water heater service.

Our HVAC unit needed a faulty switch repaired and Sal from Stan’s came to our rescue. The repairs took less than 40 mins and he provided excellent notes and even confirmation photos of our newly repaired setup. Bonus points: he complimented the cleanliness of our system. Would absolutely recommend their services to anyone.

Samuel was awesome. He explained to me in plain terms that my system was running a little warm. He suggested a way to remedy the issue and to prevent damage to my system. Easy to follow and I took his suggestion. Now I have peace of mind! Great feeling! Definitely would recommend Stan’s!

JAKE came to review our system yesterday and to provide us recommendations and a price quote for replacement of our primary house HVAC. He was beyond superb - his technical skill in understanding our historic-house/HVAC system needs, explaining the differences of the options available, and his clear display of doing a job he loves, working for a company he deeply respects --- makes him the PERFECT Stan's team member. He was hands-down the most effective communicator in our memory of nearly two decades of Stan's service. KEEP him.

We had a Stan's technician (cannot recall his name) who came out two days earlier and diagnosed the HVAC w/ a broken blower (and maybe more) .. ... and we had the opposite experience. He was a middle aged gentleman, and said he'd been with Stan's for just a couple of years. We found him to be a bit rough with the equipment/thermostats and not as careful in our old house as we are used to -- We would prefer it if he is not assigned to our house again. Thank you.

Andrew Machado and his crew were prompt, thorough, and professional. To answer my questions, Andrew took the time to show me how to care for my new system afterward, leaving notes for me on the reference guide. This level of customer service is the reason I have a high level of confidence in Stan’s and prefer to work with them.

Saul was fantastic to work with. Very knowledgeable and patient with all my questions. He was super helpful and provided a lot of supplemental information on maintenance and tips and tricks! He got my AC up and running quickly and I am very grateful for his help!

Excellent workmanship from Ruben and Kelvin. They called before arrival they were on time, professional and respectful of my space. They were also friendly, kind and seemed to genuinely enjoy their job. Kevin my salesperson was also professional and kind He answered all my questions, provided me with multiple options without any pressure. The actual work exceeded my expectations I highly recommend.

The Stan’s work crew led by Luis Rodriguez did an excellent job replacing all of my duct work in the attic. Luis communicated with me often when the crew was working on the project. I strongly recommend Luis and his team to perform duct replacement/installation work. I promise that you will be very happy with their work. The crew did a great job on clean up after ducts were replaced. Also as a side note, the Project Manager and Estimator, Price Taggart, gave us a great price to perform the work.

Showed up the next morning to check out the situation. Julian Rodriguez showed up later that afternoon with the new hot water heater. He explained everything he was doing during the process. Very thorough, polite & professional. Cleaned up the area he was working in and removed all the debris and old parts.

What a horrible experience. Stan's came recommended. At first they seemed great. I spent THOUSANDS of dollars with them. Having them remove my septic system and install lines to the city plumbing. There were some challenges but they stepped up and resolved. Gave them a chance to do some work on my AC but they dropped the ball in getting a fan motor and the work done timely. I was a maintenance director for Target, so I am not unfair in my expectations for service and I have had licenses in both fields so know the challenges.
They just collected 1100.00 for jetting my drain lines again. They had done so right after the septic service 4 years ago (with camera work) so the condition of the lines was known and there was no "build up" concern at either event. Now 4 months after cleaning and with just one person in the house, the tech out yesterday claims the lines are too clogged and will need new lines run. Stuck me for 189 dollars, didn't clear the line and left. Clearly they think I have free cash to just hand over. And if their jetter work is so crappy that it can't clean pipes (as the tech also indicated that jetting now will not work) why was this not a discussion after they jetted it. I called and asked to speak to someone about this, but no one has contacted me. Might seem like a good company if you have money to spend and don't know about plumbing, however, GET A SECOND OPINION before spending with these folks.

Mr Robert Mendoza and Mr Daniel did an amazing Job replacing my evaparator coil which leaked with the new one. He took the time out to explain to me every detail he was doing as I asked questions. They both did a outstanding job. They made sure they put plastic down on my wooden floors as well

I had Stan’s out on 9/12/25 to replace a metal sheet, clean my drip pan, and replace styrofoam from my previously failing evaporator coil—damaged components from an earlier leak. This should have been covered under warranty, as I had Gold Plan maintenance in March 2025 and renewed.

When they corrected some of the components, they damaged my ceiling and insulation by forgetting to glue condensation tubes, causing a second leak that same day. Weeks of my requests for insurance or reimbursement have been ignored. I had to cut a hole in my ceiling myself on 9/13/25 to prevent mold and have already spent over a thousand dollars on inspections and property damage, with total damages in the thousands.

The HVAC unit still isn’t fully fixed, and I’m left to handle the property damage myself - including mold. As a Gold Plan member, I should be reimbursed directly—not forced to go through my builder, as they suggested. This is untimely, unprofessional, and unacceptable. I cannot recommend Stan’s.

Update 10.23.25: still no direct reimbursement or insurance from Stan’s AC with the property damages.

Stan's is great. They are quick to resolve issues with my AC, most recently a total and complete AC replacement. This job costed near $16,000 and Stan's guys had it up and in the attic, all new ducting, and an outside unit installed in about seven hours. The only reason I wouldn't give them five stars, is a small hiccup caused by a hardware issue. I don't blame Stan's for the hardware issue that they resolved in 48 hours. I wasn't a huge fan of being asked for payment when my AC wasn't working. I called the sales representative to kindly speak about the hardware issue, and he skips over my concern and starts talking money... well, that was a downer. Overall result, very expensive job, house seems cooler than it has ever been, work crews and follow up technicians were great. I highly recommend Stan's for HVAC.

AC went out Wednesday night. I called Lakeway Air Conditioning and Heating Thursday morning and they scheduled me for that afternoon. About 12:30 Joey called and let me know he would be over around 2:30 after he finished another job. Joey showed up right on time, quickly diagnosed the problem and completed the repair in a little over one hour. He was very thorough and professional, letting me know everything he was doing. He even called the manufacturer to see if the part I needed was under warranty and it was. In addition to doing a great job, he saved me money on the parts! Five stars for Joey and Lakeway A/C & Heating!

Great experience—good price and no high-pressure sales tactics compared to other HVAC companies I called.