HVAC reviews in Waxahachie, Texas
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During inclement weather these guys were out and on a Sunday, when others wouldn’t. Then not only were they able to keep our system going for a few days so weather could clear to get the part, they were able to verify the parts were under warranty. We’ve been in our home for 7yrs and would not have even thought about the manufacture warranty. They served and saved, putting them 1st on my list for service and ethics! Great job and thank you. I highly recommend them and will be using these guys for all my annual services going forward due to the excellent service. Parts under warranty, just a service fee. WOW!
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Andrew was the technition, called legacy and he was here within 2 hours, located the issues and was extreamly informative and professional. will never use a different company for my walk in cooler or Hvac needs.
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My AC unit decided to stop blowing cool air late in the afternoon yesterday. Needless to say it was a HOT 🥵 night. Turns out a lizard 🦎 decided to take his chances and fried himself on the compressor which caused the issue. So I called the ONLY AC & heating company I truly trust and they got me all squared away in no time.
Legacy is the ONLY AC & heating company you will EVER need to call again in the DFW area. Randy and his team are like NO OTHER professionals in this field.
Randy and his family love the Father and love to honor Him. It is no surprise that when they started their company they would build it on that foundation, to honor God and make Him known through their work.
GODLY VALUES
INTEGRITY
CHARACTER
AMAZING PROFESSIONAL WORK
KIND PROFESSIONAL INTERACTION
I’m just so thankful they came through so quickly.
To the tech, Kyle, thank you sir for really going above and beyond. You kindness and attention to detail was evident. -
Always very prompt and professional and honest!
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Would definitely recommend Legacy Heat and Air to anyone looking for a/c and heating services.They were very upfront and honest about their work and pricing was very reasonable. The owner Randy took the time to show us exactly what was wrong with our system and what parts needed to be replaced to get us back up and running. They were quick to respond to our questions and were very professional.
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AC went out on a Sunday, made a call to Legacy Air and he came out rite away and diagnosed the problem. With 100 degree weather he had me and my family cool again. Highly recommended, very professional and great pricing.
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Arrive within 30 minutes of my call and had my system diagnosed and up in running in about 30-40 minutes. Very Professional and explained everything to me. Price was very fair and would highly recommend to everyone! Great job!
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Legacy Heating & Air put in a brand new HVAC system for us. I cannot say enough good things about the work they did for us. They put in a 14 1/2 hour work day in extreme heat to get the job done. The new unit is working great! They were very professional and knowledgeable all along the way. Even after putting in such a long day, they made sure everything was cleaned up. I highly recommend Legacy Heating & Air for any HVAC needs you may have now or in the future.
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Would 100% recommended Legacy Heating & Air. Very professional and knowledgeable. Great service, explained everything thoroughly including the pricing. Also arrived timely. Very satisfied with the service received.
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Andrew came to check out our AC system. He was kind, courteous, friendly, he arrived on time, and he was very efficient. I highly recommend Legacy Heating and Air!
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The Legacy employees were fantastic! Randy was excellent at explaining the HVAC issues with my old unit. He was professional prompt and made the installation of my new HVAC smooth. I couldn’t be happier with the Legacy service.
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Andrew and Rudy performed very detailed and thorough inspection and diagnosed the issue. I definitely recommend Legacy Heating & Air LLC, they are great company to work with.
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The very nice, professional and polite HVAC tech knew immediately what problems there were and fixed without hesitation. He explained everything he was doing and why things needed repaired. I will be a customer forever.
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Andrew identified the problem immediately, based on what I had told him what was happening. He tried to clean the flame sensor,
but after cleaning it still wasn't working right. He went an bought the part and it worked properly. He made sure to check all operating parts of the furnace too.
I will definitely refer Leagacy Heating and Air to single teachers and friends because you are honest and dont try to get over on your customers. -
Woke up to a freezing house. Our heater was not working it would not even turning on. We called Legacy Heating & Air and they came out quick got the issue fixed at an amazing price for the issue we had. Would recommend to anyone in need of any heating or air conditioning issue amazing company!!!
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Legacy did a wonderful job replacing my old heat pump. The lead times are still long from Covid but they recharged my system when needed as we waited for the equipment. The technicians are professional and responsive. Will use again.
Update: I had an issue not related to the install of my new unit. Andrew and Randy worked at solving the riddle until they figured out what was causing my issues. This company is thorough, professional, easy to communicate with and just genuinely good to work with! Thanks again! -
Came out at a moment's notice. Called around 7:30 am. They were here by 10:30. (The gods were smiling on us.) 100+ degree temps heat wave. AC wasn't cooling. Worst fear? New unit. $$000s!!??
Problem was simple. They explained everything. Super nice guys, Randy and Andrew. Super professional. Good value. ($) No hesitation recommending them. And we will use them again in the future. Thanks, Legacy! -
Great crew very punctual took pics of unit pointed out necessary issues and gave me a incredible price on a commercial unit repair. Thank you Legacy
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These guys are all top shelf level service. I can tell when someone genuinely wants to take care of the customer and thats exactly what these guys do. I have used them twice and met a different technician each time. Incredibly impressed with both of them. They know their trade and make sure it's done right before they leave. Thanks for being stand up guys. Keep up the good work.
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These guys are awesome! I called on a Sunday, they showed up on Sunday. My family feels valued as customers. Piece of mind goes a long way here and that’s what Legacy provides. Thank you guys!
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My Ac stopped working and they came out the same day and fixed it quick. Excellent Service!!